While the B2B sector has been embracing digitisation in the Covid era, most businesses are still using separate platforms to monitor sales – and it’s costing them. Many B2B sellers expanded into e-commerce by joining marketplaces because it’s the easiest way to establish an online presence. While it brings in Read more…
Unlike the B2C market, which has been through continuous digitisation and innovation, B2B is much more grounded in its ways. B2B players have always relied on relationships, referrals and customer retention to drive growth. It’s taken some time but the market is changing – especially after Covid-19. Going digital and Read more…
The Covid-19 pandemic left many lasting changes in its wake, one of them being customer care. In times of crisis, businesses had to rethink what customer service really means because interactions can easily influence trust and loyalty. Customers today expect businesses to meet their new needs and deliver experiences with Read more…
The explosive growth of e-commerce during the pandemic left many business owners scrambling to keep up. As a wholesaler in Malaysia, this means that digital solutions are not just ‘nice to have’ anymore, they are a ‘must have’ for business continuity. Not only can wholesalers sell more online, they can also Read more…
Perintah Kawalan Pergerakan (PKP) memainkan peranan besar dalam membendung wabak Covid-19. Namun begitu, setiap penguncian sejak awal tahun 2020 hanya menambah tekanan kepada ekonomi Malaysia. Antara pihak yang paling terjejas adalah perniagaan kecil dan mikro, sehingga kerajaan terpaksa mengambil tindakan untuk memulihkan ekonomi negara. Saluran luar talian menjadi lebih sia-sia Read more…
Even though e-commerce continues to grow and more people move online, the digital transformation of SMEs in Malaysia remains slow. Get the guide that shows you a step-by-step process in bringing your business online! Only 26% of local SMEs included digitalisation and online channels as part of their post-pandemic strategy Read more…
Malaysia is no stranger to lockdowns at this stage, having gone through many MCOs since early 2020 to mitigate the pandemic. But every lockdown has only added more strain to the economy. MSMEs and SMEs, in particular, have been severely impacted, causing the government to intervene with initiatives to boost Read more…
As a business owner yourself, you’d know all too well that the goal for every store is to attract customers and make sales. But what are the best products to stock for that? When it comes to consumer goods, there are a handful of brands that are so popular, they Read more…
Walaupun terdapat banyak skim pinjaman PKS dan insentif kerajaan, banyak perniagaan masih bergelut untuk mendapatkan bantuan kewangan. Wabak Covid-19 juga memburukkan keadaan ini. Kerana kemelesetan ekonomi, bank tidak yakin untuk meminjamkan dana. Ini kerana pada masa susah, peminjam cenderung menangguhkan pembayaran dan ingkar pinjaman. Pinjaman perniagaan adalah penting bukan sahaja Read more…
Despite SME loan schemes and government incentives, many businesses still struggle to secure financial assistance. The pandemic is not helping matters either. Lenders are at their limit during an economic recession because when times are tough, borrowers start to delay payments and default on loans. Business loans are essential not Read more…