[USE CASE] Why B2B Businesses Need to Monitor Sales in One Platform
While the B2B sector has been embracing digitisation in the Covid era, most businesses are still using separate platforms to monitor sales – and it’s costing them. Many B2B sellers expanded into e-commerce by joining marketplaces because it’s the easiest way to establish an online presence. While it brings in additional sales, it also means […]
E-commerce Training 101: A Guide for B2B Businesses
Unlike the B2C market, which has been through continuous digitisation and innovation, B2B is much more grounded in its ways. B2B players have always relied on relationships, referrals and customer retention to drive growth. It’s taken some time but the market is changing – especially after Covid-19. Going digital and branching out into e-commerce was […]
Your B2B Customers Have Different Needs – What Now?
The Covid-19 pandemic left many lasting changes in its wake, one of them being customer care. In times of crisis, businesses had to rethink what customer service really means because interactions can easily influence trust and loyalty. Customers today expect businesses to meet their new needs and deliver experiences with care and empathy. At the […]
[WEBINAR] Secrets to a Successful B2B eCommerce Business
In this webinar, we’ll walk you through how to digitally transform your business – and thrive beyond the pandemic. Sign up and receive the webinar video right in your inbox!
Debunking B2B E-Commerce Myths
Before we dive into the meat of the article, let us start with some notable facts about the state of B2B e-commerce: According to Forrester, B2B sales will reach USD$1.8 trillion in revenue by 2023. 44% of millennial buyers are the primary decision maker in their company and are twice as likely to discover products […]
Wholesaler in Malaysia? Avoid these E-commerce Mistakes
The explosive growth of e-commerce during the pandemic left many business owners scrambling to keep up. As a wholesaler in Malaysia, this means that digital solutions are not just ‘nice to have’ anymore, they are a ‘must have’ for business continuity. Not only can wholesalers sell more online, they can also sell smarter with deeper insights […]
Why You Need to Sell on an Online Marketplace
COVID-19 has heightened the need for buyers and sellers to move online as constant lockdowns have crippled existing offline channels. Many B2B players have taken a leaf out of B2C’s playbook, expanding their sales strategy to online marketplaces. By allowing business owners to tap into existing platforms with high traffic, online marketplaces create ample room […]
SME Loan Schemes: How to Secure Financing with Better Documentation
Despite SME loan schemes and government incentives, many businesses still struggle to secure financial assistance. The pandemic is not helping matters either. Lenders are at their limit during an economic recession because when times are tough, borrowers start to delay payments and default on loans. Business loans are essential not only for companies starting out, […]
Maximise B2B Sales with These 3 Steps
The key to boosting B2B sales today lies in a digital-first approach that meets customers’ changing expectations. 2020 was a landmark year that tested businesses’ agility and adaptability in a crisis. Companies could no longer hold face-to-face meetings, which were once a huge part of B2B. Other marketing activities also had to be halted to […]
How COVID Impacted The B2B Industry With Lio Yi Jun, the CEO Of Radical Labs
The restrictions of physical interactions brought about by mandated shutdowns have forced businesses to go digital. To adapt to the new circumstances, many business owners are now looking towards online solutions to not just ensure business continuity, but also to gain a competitive advantage. Currently, businesses that have hopped on the digital bandwagon are more […]
