[USE CASE] Still Manually Chasing Clients for Outstanding Payments? Try This Instead
B2B businesses are no stranger to late payments. SMEs in Malaysia struggle the most with this as 60% of commercial payment collection periods exceed the credit terms. Late payments and outstanding invoices are the grim reality for many businesses – but it doesn’t have to be the case. If you are constantly waiting and chasing […]
[WEBINAR] Debunking Myths on Digital Transformation
Why B2B business owners are discouraged from going digital There are many businesses, like yours, that are hesitant to move online. In this webinar, we’ll talk you through the concerns you may have, that are stopping you from… Automating your processes An organised order management system An increased cash flow! Get the webinar in your […]
Secrets to Setting Up A Successful B2B E-Commerce Business
B2B e-commerce in Malaysia continues to grow rapidly and has nearly doubled in revenue since 2017. In 2020, e-commerce reached almost RM900 billion and surged by 30% during the first quarter of 2021. McKinsey tells us that COVID-19 forced B2B businesses to go online — and this digital shift is here to stay. Self-service tools […]
[USE CASE] Why B2B Businesses Need to Monitor Sales in One Platform
While the B2B sector has been embracing digitisation in the Covid era, most businesses are still using separate platforms to monitor sales – and it’s costing them. Many B2B sellers expanded into e-commerce by joining marketplaces because it’s the easiest way to establish an online presence. While it brings in additional sales, it also means […]
How Extra Natural Uses Dropee to Fast-Track Digitisation
Before the pandemic even hit, Jone Chuan knew online is the future. “Going online was inevitable – the pandemic just sped things up and forced people to see its importance.” He’s the Director of Extra Natural, a distributor that imports and supplies frozen fruits, vegetables, snack food and natural sweeteners. The company has grown significantly […]
[USE CASE] How to Create Customer-specific Product, Pricing and Promotions
As B2B owners yourself, you’d know how important it is to set customised pricing for different customers. Unlike B2C, which often gets quicker (but smaller) transactions, B2B is built on trust. It’s heavily geared on relationship building – and requires a deeper level of personalisation. This means you need access to features such as individual […]
[WEBINAR] What it Takes to be a Successful Wholesaler in a Pandemic
In this webinar, you will learn about the tools and strategies you can use to grow your business as a wholesaler. Overcome the new challenges you’ve faced in the past year … such as: Errors in your order management system Difficulties in increasing your revenue Low traffic to your online store Get the webinar delivered […]
E-commerce Training 101: A Guide for B2B Businesses
Unlike the B2C market, which has been through continuous digitisation and innovation, B2B is much more grounded in its ways. B2B players have always relied on relationships, referrals and customer retention to drive growth. It’s taken some time but the market is changing – especially after Covid-19. Going digital and branching out into e-commerce was […]
Your B2B Customers Have Different Needs – What Now?
The Covid-19 pandemic left many lasting changes in its wake, one of them being customer care. In times of crisis, businesses had to rethink what customer service really means because interactions can easily influence trust and loyalty. Customers today expect businesses to meet their new needs and deliver experiences with care and empathy. At the […]
[WEBINAR] Optimise Your Online Store for Success
Convert clicks to customers with website optimisation! In this webinar, you will learn about the ways you can optimise your online store on your own, and boost your sales greatly so you can grow during the pandemic. What to expect: A Search Engine Optimisation (SEO) Starter Guide How to Improve the Accessibility of Your Online […]
