Exploring the Latest E-Commerce Trends in Malaysia

The world of e-commerce has been rapidly expanding and evolving for years now, and Malaysia is no exception. In the post-pandemic era, more and more people turn to online shopping for convenience and affordability.  How can business owners take advantage of e-commerce’s increasing popularity? In this article, we summarise the top e-commerce trends in Malaysia […]

Repeat Customers: How to Attract and Retain Regulars

The topic of repeat customers proves that new isn’t always better. While retailers may believe that their work is done once a customer purchases a product, it is actually an opportunity for them to generate even higher returns. Businesses that want to succeed in today’s market must understand the value of repeat customers and how […]

Tips for Selling On a Wholesale Marketplace

Many businesses were forced to adapt to the growing impact of e-commerce since the Covid-19 pandemic. These days, digital solutions are not just ‘nice to have’ but a ‘must have’ for business continuity. Wholesalers can not only sell more online, but they can also sell smarter thanks to insights on customer behaviour and top sellers. […]

5 Best Practices for B2B E-Commerce Success

Once an industry that operated mainly offline, B2B e-commerce has been growing at a steady rate. B2B e-commerce currently accounts for 24% of all business sales and is estimated to reach $3 trillion by 2027. The digital shift in B2B did not come out of nowhere. With the rise of online shopping, buyers grew accustomed […]

<strong>Cara Memulakan Bisnes Online di Malaysia</strong>

Tiada masa yang lebih baik daripada sekarang untuk memulakan bisnes online di Malaysia. Sejak Covid-19, banyak perniagaan telah beralih ke e-dagang kerana kedai dan pejabat tutup semasa PKP. Semakin banyak perniagaan terpaksa mencari saluran lain dan telah berhijrah ke landskap digital. Bisnes yang tidak pernah menceburkan diri dalam e-dagang juga terpaksa melakukannya. Walaupun memulakan bisnes […]

[USE CASE] How to Run Effective Promotions that Get You More B2B Sales

Personalisation is a huge part of the relationship-driven B2B driven industry – and promotions are no different. Businesses have to be able to promote effectively in order to engage and retain customers. No two B2B customers are the same, which means you need custom catalogues and pricing for every customer. But many platforms today lack […]

[USE CASE] Still Manually Chasing Clients for Outstanding Payments? Try This Instead

B2B businesses are no stranger to late payments. SMEs in Malaysia struggle the most with this as 60% of commercial payment collection periods exceed the credit terms. Late payments and outstanding invoices are the grim reality for many businesses – but it doesn’t have to be the case. If you are constantly waiting and chasing […]

Your B2B Customers Have Different Needs – What Now?

The Covid-19 pandemic left many lasting changes in its wake, one of them being customer care. In times of crisis, businesses had to rethink what customer service really means because interactions can easily influence trust and loyalty. Customers today expect businesses to meet their new needs and deliver experiences with care and empathy. At the […]

[WEBINAR] Optimise Your Online Store for Success

Convert clicks to customers with website optimisation! In this webinar, you will learn about the ways you can optimise your online store on your own, and boost your sales greatly so you can grow during the pandemic. What to expect: A Search Engine Optimisation (SEO) Starter Guide How to Improve the Accessibility of Your Online […]