Now is the time to ensure your e-commerce business is ready to face CNY 2022! Customers are drawing up their shopping lists filled with CNY goodies, which means that businesses must make preparations. If you’ve already rounded up the best-selling items to stock up on, the next step is to Read more…
As we venture into 2022, what are the emerging trends that will continue to shape B2B e-commerce? It’s been almost three years since the COVID-19 pandemic. While it brought about disruption, it also accelerated the pace of change in today’s digitally-inclined world. Seamless omnichannel experiences, greater self-service support, hybrid work Read more…
In the B2B market, there are various systems that make business transactions smarter, smoother and more efficient. One such system is what we know as credit terms, also referred to as trade credit. It is an agreement between a buyer and supplier that allows the buyer to purchase and receive Read more…
Financial literacy is using financial knowledge to effectively manage money – something often ignored by small business owners. For small businesses wanting to grow, it is one of the most important pillars of success. Businesses savvy with finances will be better equipped to face the challenges that come their way. Read more…
B2B e-commerce in Malaysia continues to grow rapidly and has nearly doubled in revenue since 2017. In 2020, e-commerce reached almost RM900 billion and surged by 30% during the first quarter of 2021. McKinsey tells us that COVID-19 forced B2B businesses to go online — and this digital shift is Read more…
Has your business began charting the path to recovery? Covid-19 thrust the world into disarray but it also created opportunities for transformation. It accelerated digital transformation on a global scale, and customers quickly turned to e-commerce to source for products and services. Soon, businesses followed suit. To continue serving existing Read more…
Unlike the B2C market, which has been through continuous digitisation and innovation, B2B is much more grounded in its ways. B2B players have always relied on relationships, referrals and customer retention to drive growth. It’s taken some time but the market is changing – especially after Covid-19. Going digital and Read more…
Having supply chain visibility may seem like a simple task, but it can be difficult to achieve as it consists of so many moving parts. From inventory shortages to unclear delivery, many businesses have been caught off guard due to a lack of awareness of what goes on in their Read more…
For F&B business owners, if you’re still figuring out new ways to boost your restaurant sales – you’ve come to the right place! We’re already into the second week of Ramadan, which means Raya will be upon us soon. True to our Malaysian heritage, many of us are honouring the Read more…
The key to boosting B2B sales today lies in a digital-first approach that meets customers’ changing expectations. 2020 was a landmark year that tested businesses’ agility and adaptability in a crisis. Companies could no longer hold face-to-face meetings, which were once a huge part of B2B. Other marketing activities also Read more…