Getting Started with Dropee

We’re really excited to have you onboard! In this section, we’ve listed some common questions you may have about your account.

About your account

Steps on how to login:

  1. Go to the Dropee Direct webstore. 

  2. Enter your email.

  3. Enter your password and click Sign in.

On Dropee Direct, you can toggle between three accounts:

  • Management
  • Supplier
  • Retailer
Differences between user management accounts

Management: As a management user, you’ll have total control, with access to the main dashboard.

Supplier: The supplier gives you access to the dashboard too, but with fewer controls.

Retailer: In this view, you’ll get to see what your retailers see when they log into their accounts.

Here’s how to do it:

1. On your top right, click on your name, and from the dropdown, select ‘Switch Account’.

2. You’ll see this pop-up. From here, you can select which view you want. 

3. Next, select the account you want to access and you’re done!

When you first signed up for Dropee Direct, your billing will follow the first payment method you’ve performed. 

On Dropee, we offer two payment types: 

  • Payment by credit cards
  • Payment by bank transfer 

Both options are charged either monthly or annually. 

Payment by credit cards

If you’ve chosen to pay by credit card on a monthly basis, the fees will be automatically deducted every month. The same applies for the annual subscription. 

Payment by bank transfer

If you’ve chosen bank transfer, we’ll be issuing a new invoice closer to the renewal date. 

As of now, the user cannot amend their billing methods on the dashboard, but you can directly reach out to for assistance!

While we pride ourselves on being the top e-commerce service provider, there are policies we’ve set that adheres to the country’s laws. 

Regardless if you are a Retailer and/or a Supplier, you and/or your company are not allowed to purchase, sell, trade and to do with anything in relation to any product that is restricted and/or prohibited by a federal, state or local law in any country or jurisdiction Illicit products. Products (but not limited to) are that illegal such as below will not be listed in our website:

  • Products that promote hatred, violence, racial or religious intolerance
  • Drugs and narcotics
  • Medicine and prescription based drugs
  • Human parts, organs and related products
  • Animals and animal parts and related products
  • Pornographic content, products and material
  • Weapons, guns, arms, firearms, military arms, ammunition and related products
  • Hazardous and dangerous material
  • Stocks, currencies and securities
  • Transfer from one person to another of personal credit and debit and any type of payment card
  • Fake IDs
  • Counterfeit products
  • Software (unless owner is authorized to do so).

Dropee in its sole and exclusive discretion, reserves the right to impose additional restrictions and prohibitions.

Next: Setting Up

Now that you've gotten the basics of your account, it's time to set it up.