CNY 2022: Here are the Best-Selling Items to Have in Your Store
We’re less than two months away from CNY 2022, which means businesses are quickly stocking up on the essentials. For many Malaysians, this will be the first time in two years where they can reunite with their families. Because of this, we foresee many will make the upcoming Chinese New Year celebration a memorable one. […]
Holiday Planning Tips for F&B Businesses
With Christmas and New Year just around the corner, the holiday season is upon us. While the pandemic still looms over many parts of the country, businesses are allowed to operate in full swing again. Holiday sales are expected to grow up to 10.5% from 2020 – signalling a critical time ahead for retail. For […]
Credit Terms Every SME in Malaysia Should Know
As a small business owner, it’s important to have an understanding of common credit terms in Malaysia. Credit terms are the agreement between a seller and buyer that details how much the buyer has to pay for a purchase and by when. In other words, credit terms are a contract that describes the specific requirements […]
Actionable Online Marketing Tips for SMEs in 2021
Congratulations! You’ve successfully launched your very own B2B e-commerce platform and you’re now ready to take your business online. There is however, one important question left to answer: “How do I grow my business online and get more customers?” The answer to this is online marketing. With so many tools at your disposal, getting started […]
Secrets to Setting Up A Successful B2B E-Commerce Business
B2B e-commerce in Malaysia continues to grow rapidly and has nearly doubled in revenue since 2017. In 2020, e-commerce reached almost RM900 billion and surged by 30% during the first quarter of 2021. McKinsey tells us that COVID-19 forced B2B businesses to go online — and this digital shift is here to stay. Self-service tools […]
Your B2B Customers Have Different Needs – What Now?
The Covid-19 pandemic left many lasting changes in its wake, one of them being customer care. In times of crisis, businesses had to rethink what customer service really means because interactions can easily influence trust and loyalty. Customers today expect businesses to meet their new needs and deliver experiences with care and empathy. At the […]
How SMEs in Malaysia Can Speed Up Digital Transformation
Even though e-commerce continues to grow and more people move online, the digital transformation of SMEs in Malaysia remains slow. Get the guide that shows you a step-by-step process in bringing your business online! Only 26% of local SMEs included digitalisation and online channels as part of their post-pandemic strategy last year. However, less than […]
Why You Need to Sell on an Online Marketplace
COVID-19 has heightened the need for buyers and sellers to move online as constant lockdowns have crippled existing offline channels. Many B2B players have taken a leaf out of B2C’s playbook, expanding their sales strategy to online marketplaces. By allowing business owners to tap into existing platforms with high traffic, online marketplaces create ample room […]
The Best Products to Stock to Attract Customers (DKSH Malaysia)
As a business owner yourself, you’d know all too well that the goal for every store is to attract customers and make sales. But what are the best products to stock for that? When it comes to consumer goods, there are a handful of brands that are so popular, they become the common term for […]
Digital Marketing Ideas for Small Businesses to Increase Sales
Many businesses across Malaysia have adapted to new forms of selling and customer outreach since the Covid-19 pandemic. And as we approach the tail-end of MCO 3.0, it still remains clear that we won’t be returning to the textbook definition of “business as usual” anytime soon. For small F&B businesses such as mom-and-pop shops who […]
