Over the past decade, digital transformation trends have brought about groundbreaking changes in the B2B world. This was further accelerated when the Covid-19 pandemic hit. Businesses were forced to further dismantle their traditional practices and embrace newer models to stay afloat. The effects of Covid-19 will continue to linger and Read more…
For many businesses, 2020 has been a year of survival. Most had to innovate in unprecedented ways the industry has never imagined before. The changes seen across the industry – digitising processes, centralising supply chain, implementing advanced analytics – has become the new normal. This means that even though there’s Read more…
With the heightened effects of Covid-19, unknown faults in the system can cause costly results – which is why supply chain visibility is needed more than ever. In a recent survey by SCMR, respondents declared that strengthening relationships and increasing transparency with buyers and sellers is their primary strategy. Supply Read more…
More than 15 years ago, we used an average of two touchpoints when purchasing an item, and a meagre 7% used more than four. Today, we use an average of six touchpoints – with 50% using more than four. This is the future of B2B: the omnichannel experience. Technology is Read more…
From unprecedented supply chain disruptions to shifts in consumer behaviours, Covid-19 has massively impacted the B2B industry. Eight months down the road, what started out as a response to the global pandemic has now become the new normal as businesses continue to move forward. Learn more about the impact of Read more…